INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The product you receive is carefully selected to match the image shown, but there may be slight variations in color, design, or size due to lighting, photography angles, or minor production differences. However, rest assured that the product's overall quality and features will be consistent with the description provided.

 

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on the website, navigating to your order history, and selecting the specific order. A downloadable receipt will be available there.

How can I return an item?

To return an item, log into your account, go to your order history, and select the item you wish to return. Follow the return instructions provided, which may include printing a return label. Ensure the item is in its original condition, and submit the return request for processing.

Will you restock items indicated as “out of stock?”

Yes, we restock items that are indicated as “out of stock” as soon as possible, depending on availability from our suppliers. You can sign up for notifications on the product page to be alerted when the item is back in stock. We recommend checking back regularly for updates on restocks or contacting our customer service for more details.

Where can you ship my order?

We offer shipping to a variety of locations, including domestic and international destinations. You can check if we deliver to your area by entering your address during checkout. Our shipping options may vary based on your location, with available delivery methods and estimated delivery times displayed at checkout. Please contact customer service for more specific inquiries.

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